Periodically I find myself working with another party to establish a LAN to LAN, or Site to Site, IPSEC VPN tunnel and there are various parameters which must be agreed upon. I have found that exchanging a VPN worksheet ahead of time helps both parties think through the process better and speeds up the VPN configuration. This is preferable under all scenarios, but especially when one or more parties are paying by the hour to have someone configure it for them. Feel free to download, alter and use it as you see fit:
https://docs.google.com/leaf?id=0Bw0IToZ5AnXTMjAzMzJiYmEtOWRjOC00OTY0LTg4ZjUtYzk4ZTk4MjViNTEx&hl=en_US&authkey=CMbmnecO
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Possibly useful tidbits from under my desk
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